Clickstay Wins Feefo Gold Trusted Service Award 2018
by Lara McComish | Updated 08 March 2018 | Posted in News and Press, General
We were over the moon to discover that Feefo has awarded us their highest accolade for the 5th year running. Don't mind us, we'll just be over in the corner trying to keep our cool...
Whilst we take great pride in our customer service, we also owe a large part of this award to our renters past and present. Every Feefo review we receive helps us improve our service, and ultimately, allows us to bag our renters their dream holidays. To celebrate our recent win, we've rounded up some of our top 5 star reviews. We hope this will give you a bigger picture of the gold standard we aim for at Clickstay and show you how we could help you find your next perfect holiday.
Perfect service every time! Only a call away if you need anything. This is the second time I’ve used them in 6 months!
Michelle H will be staying in Casa Rocha in Vilamoura, Algarve in April 2018
I haven't had my holiday yet, when I do I'll let you know more. But so far, first class. Easy website, excellent communication with villa owners and easy payment links. All questions answered and extremely helpful. Thank you. x
Jane F is booked into this beautiful garden villa in Madeira in March 2018
Good value accommodation
Excellent service - I have used the company for our last five holidays. Very easy to use and much better experience than I have had with other companies.
Going beyond the norm of an internet bookings site
Great service - as the first couple of properties were unavailable during our dates, their advisers called me and helped us to find properties that were available.
Robert S stayed in this 4-bed Bulgarian villa in October 2017
Very happy traveller
Always a prompt and friendly reply. Updates on our accommodation. Brilliant website which is easy to navigate. Very clear booking system.
Julie H stayed in a one-bed apartment on the Windmill Hill complex in Albufeira, Algarve in October 2017
This is the second time we have used Clickstay in the past 6 months. Our experience was so good the first time, that we thought we would try again. It was just as good the second time around. It is truly so easy to use the website. You choose a house/pay deposit and when the time comes to settle your account - you receive a friendly reminder. Within minutes of us paying, there was an email providing all the details and codes for our villa, so we had nothing to stress about!
Ann S stayed in this sun-soaked villa in Florida pines in October 2017
Very easy to book online, with quick response times. Top notch!
Susan B stayed in the Norfolk Broads chalet in September 2017
Absolutely seamless, as it should be managed.
Tim E stayed in this swish 3-bed golf villa in Southern Dunes, Florida in July 2017
Did what they said on the screen
Everything was as described and went without a hitch, which is just what you want when you go abroad. Good communication.
Trusted customer, July 2017
Lots of choice and simple process
The website is really easy to use. Lots of properties to choose from and the search facility allows you to find the perfect villa for your needs. Arrangements for making payment were really simple and we were provided with lots of useful, detailed information about the villa once final payment was made. I would definitely recommend Clickstay and will probably use them again in future.
Trusted customer, April 2016