Angel Homes

18 properties

10 reviews

Experienced agent


Joined 2015

Angel Homes

Agent from Fethiye / Muğla, Turkey

About

We are a well established and professional company who have been making dreams come true for visitors to the Oludeniz area since 2004 We are a fully registered company that has an abundance of happy clients that have rented properties from us and come back to us year after year.

18 properties


10 reviews

Friends from Norwich, United Kingdom

lyn

Friends from Norwich, United Kingdom · October 2023
Not Luxury!!!!!! Communication from angel valley agents, was excellent. All questions /problems quickly dealt with. Now onto the villa. This fell short of our expectations, against what we viewed on the website. Arrived just before 4pm but the cleaners were still in there so couldn’t get in until nearly 430. The area is much more built up than what the photos portray. Things that let this villa down and need addressing before adding the ‘luxury’ title. Blinds in the lounge broken, crockery isn’t nearly enough for the maximum occupancy. Basics like, t towels, a starter pack of dishwasher tablets/washing up liquid/dishcloth would be handy. We used hand towels to wash and dry. Electrical wires left hanging also the electric fuse box was uncovered in a cupboard the cover was left on the shelf. Bedrooms are all basic and bedding very sparse with only one cover per bed. No pillow/mattress protectors. We did ask for more blankets, as very cold, the next day and we were sent more. Maybe there needs to be spares left. Bedroom 1 the mozzie net was badly torn so rendered useless, the aircon would not turn off, so the first night was very cold. The toilet seat had sticky marks around it. Top bedroom again mozzie net badly torn so couldn’t be used, small built in wardrobe not tall enough for anything other than shorts/shirts. Small chest of drawers. Nothing in there to shout luxury Toilets in the top rooms continually ran water. One was sorted then the other started. Would stop a while then start again. Had to clean the sunbed mattresses before use, footprints and paw prints all over them. The pool area needs maintenance work to broken tiles and grilles around the edges. Downstairs would benefit from mozzies nets. They were mozzies everywhere as soon as a door was opened. Also we couldn’t leave any doors open as the cats would wander in. Most of my comments have been mentioned in other reviews, so I feel that maybe they should have been addressed and rectified before the next occupants move in. I have said I would recommend this villa but only once the Improvements were carried out or the photos reflected the present day villa. The main resort area about a 10 minute walk is party central. Fortunately we didn’t find this until the last evening, due to being out and about elsewhere. Glad we didn’t. Have, over time, travelled all the way from Istanbul to Antalya and Hisaronu is definately one area we will not revisit. I have posted photos on the trip advisor review.

Family from Pontypool, United Kingdom

Lesley

Family from Pontypool, United Kingdom · September 2023
Peaceful setting just a short drive away from local restaurants, supermarket and bakery. The villa has a good size pool and a lovely terrace for relaxing and enjoying sunbathing.

Family from London , United Kingdom

Rebecca

Family from London , United Kingdom · July 2023
I had many issues at the property, however I have forwarded on some recommendations necessary to improve the property and to ensure that false advertisement and disappointment is not the case. The lady I spoke to was extremely helpful and did her best to remedy the many issues that occurred. That being said I would not stay in this property again, at its current condition, however would stay again if all recommendations were carried out
Angel Homes

Reply from Angel Homes

Thank you for your review. We have taken note of your recommendations and hope that we can host you again in the future with a more positive review.

Family from Bexleyheath, United Kingdom

Gavin

Family from Bexleyheath, United Kingdom · July 2023
We stayed at Olive Villa B between 3 July & 17 July 2023. Our first impression was that it was fantastic villa, Beautifully presented and neutrally and tastefully decorated. As our stay there went on, our affection grew. The place really is a wonder place from which to base a holiday. We were a family of four consisting two parents, a 16 yr old and 20 yr old. Rooms were very well equipped. The pool and garden were a great place to spend time. The veranda was brilliant to escape the heat of the day. The location was a great base from which to explore Hisaronu and Ovacik both of which are within walking distance. A quiet area away from the hustle and bustle but close enough for everything you need. Air con in every room was very efficient too. Loved it. Would highly recommend. Thanks for making our holiday special. The Kendalls
Angel Homes

Reply from Angel Homes

Thank you for your review. We are so pleased that you enjoyed the villa and had a good time. Thank you for respecting our villa and leaving it in perfect condition. Great Guests.

Family from Romford, United Kingdom

Karl

Family from Romford, United Kingdom · October 2022
Enjoyable stay. Just a few minutes walk from the centre and a taxi button just outside if you want to venture further.
Angel Homes

Reply from Angel Homes

Thank you for your review. It was a pleasure to host you

Couple from Hull, United Kingdom

ROBERT

Couple from Hull, United Kingdom · September 2022
The stay was everything we expected ,the apartment and all the surrounding areas were 1st class and a stone throw from the shops and bars . Thank you from the 4 of us. Cheers Rob .
Angel Homes

Reply from Angel Homes

Hi Rob, so happy you enjoyed the apartment. Thank you for your review and we hope to see you again very soon.

Family from Plymouth, United Kingdom

jonathan

Family from Plymouth, United Kingdom · September 2022
Just got back after spending two weeks at Sherbella villa, the villa was fantastic, very modern and well laid out, the pool was lovely and also had a great covered area beside the pool if you wanted time out of the sun. Beds were very comfy and each bedroom had its own en suite. booked all transfers through Denise which went very smoothly. any problems were sorted out very quickly by emailing Denise. the villa is situated in a great location literally 30 seconds away from a great bar which had free pool great food and lovely staff. Would highly recommend this villa and would like to thank Denise and her staff for some great memories. ,
Angel Homes

Reply from Angel Homes

Hi Jonathan, we are so pleased that you had a great holiday and made wonderful memories. We hope to see you again very soon. Thank you

Family from Yeovil, United Kingdom

Janet

Family from Yeovil, United Kingdom · September 2022
This property is beautiful. The pool is huge and probably the biggest pool we've had in any villa. It was also cleaned every day. The bedrooms and bathrooms are more than adequate. Correspondence with Denise was first class. One little snag though was lack of crockery and glass ware. Only had 5 mugs which was ok for us but not for a larger party. Very few glasses and no plastic plates or cups for use by the pool. No tea towels,we had to purchase a couple. The bedding needs to fit the bed!! Or at least a top sheet?? None of this spoilt our stay and would definitely recommend
Angel Homes

Reply from Angel Homes

Janet, Thank you for your review, it really does help future guests understand the property, area and Angels. We will take on board your comments and make changes. We hope to see you again soon Denise

Friends from Scunthorpe, North Lincolnshire, United Kingdom

Alan

Friends from Scunthorpe, North Lincolnshire, United Kingdom · September 2022
Just spent 2 weeks' in the Angel Hisar Prestige D Villa. Was absolutely beautiful and so very chilling. Loved the patio and pool area which is where we spent most of our time relaxing. Contact with the owner was easy and professional. Taxi button directly outside the villa on the roadside making getting about easy, and local supermarkets on hand to provide free deliveries to the villa. A fantastic holiday had by all and we have already recommended this villa to friends and family and will hopefully be looking to book again in the future. 😁. Thank you for letting us stay.
Angel Homes

Reply from Angel Homes

Thank you for your review, it really does help others understand the area, villa and us. It was a pleasure hosting you. We hope to see you again

Family from Bolton, United Kingdom

janice

Family from Bolton, United Kingdom · August 2022
No welcome when we arrived, the driver contacted someone who later arrived with the keys, and then left. We had no water or WiFi password, therfore we were unable to contact the agent, luckily we have travelled to Ovacik many times and knew where to go to obtain assistance. When we spoke to the agent they appologised for the lack of welcome party but that they had had an emergency with one of their £600 per night properties, why we needed to be informed of this we have no idea as far as we were concerned we had paid over £3200 for our rental and deserved a better welcome than received. We were informed that someone would meet us back at the property, we made our way back, and the water was turned on and we were provided with the Wi-fi password we informed him that there were lots of ants in the hallway and kitchen, he told us that he would return with a spray (he never did return, we eventually bought our own) there were 3 hangers in the villa between the the 4 bedrooms, one of the bathroom door handles were hanging off and 2 of the shower heads were built up with limescale and therefore not spraying and 1 other shower head was coming away from the wall, we had no cushions for our sun loungers, the list goes on we had no safe for 3 days as there were no instructions how to use it or any batteries in the door we later found out we had no option but to carry our valuables with us when we went left the villa, a handy man came the day after who spoke no English (OK we are in Turkey but if it wasn't for Google translate we would have been in trouble) he took away 2 showerheads and said that he had to go and get replacements but he wouldn't be back until the next day we infact waited 2 days for the replacements. We were provided with 6 more hangers after complaining again we were provided with more, we were informed that the sunloungers were mesh and did not require cushions, after informing them that whilst they have the appearance of mesh they were infact hard plastic. We were given 4 old torn cushions and some old beach towels. It felt that All we did was complain t the whole time we were there so eventually we stopped, as it was stressing us out, when infact we were there to destress from our stressful jobs. There was a broken dining chair on the patio pool area and we had a blocked kitchen sink in the kitchen, we waited 5 days before we reported it as we were so tired of complaining, 2 days following this no one arrived to unblock it so we informed then not to disturb us on our last day. All in all it was very apparent that we were an oversight, no-one had prepared the property for our arrival, maybe if we stayed in one of their more expensive villa's we may have received a better service. I would also like to point out that it is advertised as having a bbq that infact was a complete joke, it was so tiny and unless you are a very small, person you would have to lie down to use it, the villa next door (also an Angel property, was equipped with a proper one were you could stand whilst using it) we had to purchase our own plastic beakers for around the pool as there were non present. The property defiantly has been neglected of a thourough clean, there were clothes down the back of the living room sofa belonging to a previous renter, the dining room table when opened up fully contained enough food to have lasted us the whole 2 week of our stay. I would never stay in an Angel property again after this experience.
Angel Homes

Reply from Angel Homes

Thank you for your review. We had hoped that you understood our emergency situation when you arrived but obviously this was not the case. We apologise for your lack of welcome but you were not left waiting outside the property and we came back as soon as we could. The style of sun loungers do not require cushions as they were the new MESH style. However we supplied cushions and towels to cover as we knew these were not in the best condition. You thanked us for this. Ants are a problem in Turkey, we have no control over this. We do not go to our guests properties every day, we feel that it is their holiday and unless contacted be assume that everything is ok. This property has been rented constantly since the season started with no complaints. Regarding the properties, we do not own the properties, we are a letting agent, therefore if the BBQ was bigger next door that was because the owner of this property chose to buy a bigger BBQ. If there is no plastic wear this is because the owner decided to not purchase them. Shower heads have to be purchased, this takes time. The sink was not reported and when it was reported you told us that you was leaving soon so to leave it.