Had to change villas two weeks before our stay as owner of villa sold it. Was given this option which we had no option but to accept as we were a large group of 12 family members including babies and didn’t think we would find alternative villas in such a short space of time. When we arrived the villa was miles away from anywhere so no use to us at all. The villa looked as though no one had lived in it for years. The floors were dirty. The bathrooms were filthy. No lights working in one bathroom. No air conditioning in two bedrooms. Smoke alarm battery beeping and we were told that the noise would stop. Yes it did stop when we replaced the battery at our cost. We had an infestation of ants. When we contacted the manager who sent out some cleaners who only cleaned a couple of bathrooms. They completely ignored the rest of our complaints and in fact did not even respond to our calls/ messages in the end. All in all a very big mistake to book with this agent

Very hot for 2 weeks but air con was a godsend and worked really well in all rooms. We had a car but location for the beach and local restaurants meant we were spoilt for choice, and a short walk was frequently preferable to a drive. Couple of minor niggles with the property which were sorted immediately so no complaints. Really enjoyable time had by all.

We stayed here in October last year. Beautiful villa with lovely grounds. Really handy for Villamoura marina if you have a car. Only 20 minutes drive away or £14 euros in a cab. We'll be back again next year.

Lovely villa with everything we needed for a perfect family holiday. Would definitely recommend

Only a few discrepancies with the property and they are as follows: 1. Cooker symbols rubbed off not knowing what settings were what! 2. Tv in living room unable to work couldn’t use Xbox 3. Cold water after 4 days 4. Mattress hard on double beds 5. Broken glass in dishwasher found on first day placed on top of the fridge. 6. Washing machine temperamental 7. Front door lock also temperamental struggled a few times to open the door. Other than these small problems the villa in general was amazing.

When we arrived the property was as expected very spacious, clean situated in a very quiet area with a fantastic pool which was heated for an additional cost! The kids loved tbe pool and were there everyday! The villa has catered for all ammenities including washing machine, a must with 3 kids, dishwasher, all you could ask for in the kitchen...it was home from home! Also the TV has all channels you could ask for. A great relaxing stay and would definitely stay again and highly recommend.

The villa, pool and gardens were spotless on arrival, we found the kitchen very well stocked with every type of cooking and drinking utensil you could ever need. The villa is located a 5-10 min stroll from some fantastic restaurants and beaches. I needed to contact the owner several times prior to our arrival and the response was very prompt and amazingly helpful. I would highly recommend this property.

Ok, the positives about this villa were: 1. Quiet area 2. The front sitting area and rear outside areas were good 3. The main double bed was comfortable 4. Villa was clean and functional 5. Water was hot 6. They provided paper coffee filters The downsides of this unloved property are almost too numerous to mention: 1. We were wrong entry number for car gate to enter urbanisation but luckily someone let us through the locked car gate 2. We could not get the key out of the key box for villa 58 (villa 58 on our booking form) so called local agent (but no reply!) 3. We noticed that someone was living in villa 58!! 4. We had to call Clickstay in UK who managed to get local agent. We then told we in villa 28 not 58! A poor start. 5. No tea towels provided 6. No welcome pack at all - not even water in fridge 7. Unlike any other villa we have stayed in zero salt, pepper, oilive oil...the place was bare 8. Blue blinds front door tatty and need replaced 9. Main toilet seat loose / broken 10. Air con did not work (was needed for heat) so I had to go buy new batteries for air con! Batteries were dead 11. Cooker hood only 1 light works 12. batteries on DVD gone too - had to buy some 13. DVD player but not 1 DVD supplied 14. Main lighting living room brutal - needs a table lamp 15. Safe locked shut so could not use it 16. Cold leather sofa with no throw or cushions - continuing the unloved austerity feeling 17. Wooden sunbeds outside spilt and rusting and have seen better days 18. No cushions for wooden seats in back garden 19. No directions to communal bins nor did we find them 20. On villa holidays there is usually a book of helpful local information but this place, as you would now expect, had zero (taxi numbers, good places to eat, trips etc). 21. Stay here for 2 weeks and you get cleaning and new towels on day 8 - we stayed for 1 week so no cleaning 22. Big notice syaing 'do not clean towels in supplied washing machine'. Nice. 23. The wif fi never worked and big notice on router saying NO REBOOT! If you stay here you will need to use your own 4G. The local agent who came to take our passport numbers said he could not speak English which makes it hard to get your 23 points of contention across. If we had paid 600 euros for the week I'd say 'fair enough' but we paid for 5* and got 2* at best in this unloved and uncared for stark villa. Right from the beginning and the villa number mix up we seemed onto a real loser - and that is what we got.

Perfect property. Very well maintained. Great location and perfect for getting about. We really enjoyed our stay.

Stunning villa in a great location. We have already booked to come back out in May. Messages are answered quickly and politely and the owner couldn't have been more friendly or helpful when we met her. I cannot speak more highly about the villa. There were 10 of us there and we still had loads of space. The pool was great and the facilities spot on. Only 15 euros for a taxi into Vilamoura which meant we had a couple of great nights out in the marina without having to drive. Can't wait to come back.