I must admit I didn't have the best stay here. Firstly I arrived and struggled to find my room. The woman on reception who was also from the UK seemed disinterested and refused to help me stating she couldn't leave reception although there was nobody else to serve or even in the reception area - I had to find a handy-man to help me. Once in my room which was lovely and clean I noticed the fire alarm wasn't attached and bleeping intermittently due to a low battery I'd imagine. At this point I contacted the agency who were very polite and communicated very fast to day someone would be along to help - no helo arrived. I then noticed one or two things such a broken light bulbs so informed the agency also to find out if the owner was aware of this to ensure my damages deposit wouldn't be compromised - the agency told me they didn't know and didn't know if this would compromise my damages deposit. This as you can imagine was quite distressing as I paid £300. I then posted pictures of all damages I had come to find to the agency who said they'd pass this on to the owner. By this point it was around 8pm, I'd arrived around 4pm and was tired and hungry. The next day I called the emergency number and someone put my mind at ease explaining the damages deposit wouldn't be withheld due to these types of damages. This was really helpful. The rest of my stay was not too bad, facilities within my apartment were lovely, plenty towels, a nice shower and great kitchen area and a television which had various apps such as Netflix and even some UK programmes on the TV. Unfortunately the grounds were quite shabby, the staff within Benal Beach continued to be very unpleasant, unhelpful and quite frankly off-putting. The beach is very close which I had a lovely time at. I decided to check out early once family arrived in Malaga and on my last night I noticed a cockroach roaming around my apartment which was the last straw. The next morning I packed up and left first thing and was quite glad to see the back of Benal Beach as the overall experience was a bit distressing due to the lack of support from staff within Benal Beach - all it would have taken was for someone to come and offer some reassurance and kindness rather than talking to various WhatsApp groups. I did ask to talk to the owner and the agency told me more than once they didn't have their number which was quite worrying and bewildering. I did receive my damages deposit back but there seemed to be a communication break down somewhere as this also became a challenge as I had to explain more than once my plans to check-out early and ensure my deposit was being sent back into my account. Not sure I'd recommend this place. I won't be back anytime soon.

As I have limited mobility I took the room with the en-suite. You couldn’t use the walk in shower as it flooded the whole room. Therefore unable to shower at all. The shower and toilet were stained and the bin in the en-suite hadn’t even been emptied. The floors weren’t cleaned. Mattresses stained and cockroaches in the kitchen. Only positive was the location to meet our friends living in Alcudia.

We had a lovely stay at this beautiful property with very well maintained gardens and patio. The pool was so clean and the air con powerful and kept the whole place lovely and cool. There was a lot of mosquitos so would've loved an electric zapper or maybe some bug spray so we didn't get bitten the first night. But overall location for buses into town was excellent and we so enjoyed the ferry to formentor beach, jet skiing and boats tours.

Very clean apartment. Perfect for golfers or people who do not like a busy location. check in process was excellent and great communication from agent. Communal pool great with bar and restaurant facilities. Hire car a must if you want to explore further afield.

Had excellent stay at this wonderful clean property with private pool. Muchosol made the whole check in check out process so easy. Highly recommend villa and Muchosol I will be using them again hopefully next year.

Great place to stay very happy only one small problem could not get any uk tv

Fantastic apartment had everything we needed.

We had a wonderful stay at the property. It had everything you could possibly need. It was in a fantastic location close to bars restaurants and shopping. Only a few metres from the pool. The lady from muchosol was extremely friendly and helpful. Wonderful stay and many thanks.

I have stayed at City Flat V with my wife between 20 and 27 August. Location was a perfect choice for us. the flat is close to to local market where you can find fresh seafood and restaurants. It is also in walking distance to the beach on the ocean cost. Whenever we wanted to go to Porto city. we took metro which takes around 45 minute drive. But i think people stayed in the city center do not have proper access to sea and beach. So we were lucky. The flat was clean and tidy. there are many kitchen amenities there so if you wish, you cook and dine in the flat. However we prefered to go to restaurants for dinners, where you can find fresh sea food with reasonable proces. There is a lift in the building. There are parking places but you have to pay for it. We prefered not to rent a car and used local transportation, bus and metro services. There are two small balconies and seat places in the flat. As a result we liked and enjoyed to stay in the flat. hughly recomended. Regards

Everything was perfect for us all the communication about the property and on arrival was fantastic! The property itself was beautiful . It had all the amenities and was like a home from home experience just what we wanted. The room and beds were cosy and clean .The pool was perfect and clean .It was local to town and beaches had a fantastic stay . Thankyou very much