Dear Graham and friends :
Thanks for your review and feedback . I am glad you enjoyed your stay at the villa has it seemed from our chat at your check-out.
Thanks for letting me know some issues ( unfortunattly it is to late to do something for you ) so we can always try to improve however I do need to clear up some of it.
Regarding check-in and check- out times ( I noticed you rated 3 star )
Check in and check-out times are clear on the advert and in all touristic accomodation from Villas Camping, Hotels and others there are rules regarding check-in , check-out times, as villa needs to be cleaned and when there are departures and arrivals same day this rules has to be followed as I did explained you; however you did stay an extra couple of hour more at the departure with no extra charge.
When guests have an early flight arrivals and late departure that was your case so should book extra nights or ask landlord in advance for an early check -in and /or check out with or even without an extra depending in each case.( you wished to stay at villa until 6pm at the departure) ; so I would recomend you and future guests to follow this sugestions.
Regarding dishwasher tablets, washing tablets , toillet rolls and others...
Villa is self catering
However there were a couple of dish washer tablets left, enough toillet rolls for the first day use ,-when for the interim cleaning- that you did not wanted- more toillet rolls would be supplied- as well plastic bags were on the all baskets and a couple of bags were left by the sink and you did not use ; you left all garbish bags -from all holiday- in a really big bag at the end of stay ,garbish should had been taken to the containers
I feel sorry that you had damage in your rented car, but I have never been told about it anyway.
The road it is narrow indeed but wide enough for trucks , caterpillar, vans , jeep, big car.... ;transfer vans pick up and drop off guests often never had problems and other guests driving never complained about it, I have a van myself and never had a scratch too.
As far as I am concerned the pool at Villa it is as safe for children as other pools, it has a demarcated area in darker blue tiles from the not so deep area (1,oom deep )to the deeper area , parents should always look at their children and they use the inflatables too, so I do not understand this comment at all, why is this pool not safe for children ?
Confortable / Unconfortable seats
There are enough pool chairs 9 ( 4 of it very comfortable that can be easily removed anywhre outdoors as it has whells and are very light).
There are a bed / sofa to seat or lay down with side table
2 armchair with cochins and table
1 puff with back rest
Table with 6 iron chair with cochins
3 high banches
Rest of outdoor area
2 iron table with 4 iron chair each with cochins
2 double pvc chair
2 individual pvc chair with table
So , it is not possible to have 8 chair or seat all the same everywhere as people are not all together at the same time at the villa,
8 wooden chair with cochins at dinning room
2 big sofas where lay down or seat at living room
2 reading single sofas at living room that I has far as I am aware and until now no complain are comfortable enough.
Regarding satelite TV
There are 2 remote indeed , one it is just to open tv and select sat. the other is for the satelite to choose from menu, there are instructions indeed in english and several languages on the shelf under tv ;and on the arrival when I tried to explain you how to work with it I have been told you were not going to watch TV at all, next day when I phoned I tried again to talk about Sat,; I did send several SMS ( as you did not had Whatsapp ) during your stay asking if you needed something and I never got a reply, so it seemed everything was ok .
The stove and oven are indeed gas but the oven is very good , maybe it takes longer to warm up than electric ones but it is warmed it is quicker than the electric, as soon we will change for the new kitchen we will change the oven and stove too for electric.
I feel sorry that I could not do anything about some of this issues but anyway I was not told about any of this during your stay, like regarding the chairs I could had bring 2 extra that were not on use (from another accommodation ) and the Sat that working perfectly .... but you did not wanted to know how to work with it...
Hope to welcome you again and than that communication could improve so while you are on holiday things can be done when possible to improve your stay and that your holiday can be memorable.