Rebeca , our welcome lady was very helpful. When the AC in one bedroom wasn’t working it was fixed the next day . When we reported a dirty pool , this was also fixed the next day . One thing we were surprised about was the lack of kitchen items which would have been useful after a days travelling . No complimentary water ( we seem to get this everywhere else ) . Absolutely no condiments like salt or pepper . The cupboards were well and truly bare . It would not take much to even leave some dish cloths, after all , it’s in everyone’s interest to keep the kitchen clean !!! The outdoor pool area was lovely , however, the sun bed cushions were mildew and a couple of the beds were broken . The umbrellas were all but useless. There was no maid service, however, our towels were changed once in the middle of the week . There was no sky TV ( Although it was advertised as Satellite TV ) There were no bath plugs if anybody wanted to take a bath and the water in some of the showers and baths would not drain away . One of the shower doors was broken , however , this did not hinder usage .
We come to Portugal every year and considering the vast amount of rental accommodation in the Algarve to choose from , we felt that this villa would need to greatly improve for us to recommend it . Once again, thanks to Rebeca for all her help .