Turzain Ltd

2 properties

31 reviews

Expert owner

Joined 2007

Turzain Ltd

Owner from NIF: 507092406, Portugal

2 properties

View properties

31 reviews

Family from Hereford, United Kingdom

DUNCAN

★★★★★
Family from Hereford, United Kingdom · April 2016
Ocean View II, Cascais Coast
This is the second time we have stayed at this property. Miss Yasmine Naber with her perfect English once again made us most welcome. Great view from the balcony; 1€ on the Casbus 159 m away gets you into town (and back); free bicycle hire 200m away. Cliff top eateries 5 minutes walk away. Dom Pedro up some steps behind the bomberos is the best restaurant in Cascais (and brill value). All in all a clean apartment with welcome food pack, unending hot water. I just had to (unfairly) moan about the cost, but then it did deliver on all counts. If you read this Yasmine, thanks again for our wonderfully happy stay. Duncan
Family from Saint-augustin-de-desmaures, Canada

Josée

★★★★★
Family from Saint-augustin-de-desmaures, Canada · September 2013
Ocean View II, Cascais Coast
Très belle villa. Acceuil chaleureux et facilité daccès. Propre et invitant!!!
Family from Reston, USA

Julie

★★★★★
Family from Reston, USA · August 2013
Ocean View I, Cascais Coast
Our stay at Ocean View I was incredible! Our apartment was more that we had imagined it would be. It was large, clean, and absolutely gorgeous. We also loved the terrace, where we ate our meals, with a beautiful view of the Ocean! The location was perfect, with restaurants, grocery store, bakery, etc. close by. We could also walk into town in 25 minutes. We also enjoyed the food, wine, and treats that were left for us:) It was a wonderful vacation, with our apartment being the best part of our visit! We highly recommend Ocean View, and hope to return there someday!!!
Family from Madrid, Spain

Jorge

★★★★★
Family from Madrid, Spain · August 2013
Ocean View I, Cascais Coast
Overall, the apartment was very good: spacious, clean, and with a nice communal area, including a good swimming pool. Owner Jazmine was nice and reachable. Welcome pack was very good, including cooking stuff (salt, oil, vinegar, some water) and gel and shampoo. Good towels. Everything would have been nearly perfect but...the third day of our stay, they started a huge refurbishment of the communal open terrace with a very strong noise starting at 9am. We asked the owner and she assured us (which I believe) that they expected these works to start three weeks later and that actually they hadn’t accepted any booking from that date (implying they believed that in such conditions the apartment was not suitable for renting). They managed to change the works area for two days and then the last day of our stay the works started again in our area. We were traveling with kids and you can imagine how upsetting the situation was (actually we were searching for another apartment the second day of the works but in the middle of August you can imagine this was nearly impossible). Finally we requested some kind of compensation for the inconveniences (in total we suffered this strong noise 3 out of the 7 days of our stay) but we have had no answer so far. Overall good apartment but frankly we are disappointed from the owners lack of reaction.
Turzain Ltd

Reply from Turzain Ltd

We try to manage &amp; run our rental properties to the highest standard possible &amp; all the previous reviews over the past years have been exceptional &amp; reflect our sincere efforts. <br /><br />If we are ever asked by a client for anything that we can help with we are more than happy to do so when it is in our control. In this case the condominium administration took a decision to start insulating the communal terraces earlier than planned due to some apartments having leaks and they were worried that it if it rained it would be too complicated to do the work.<br /><br />We talked to the administration several times &amp; met with them in order to minimize any disturbances to our renters. We contacted the police &amp; the town hall to see what they could do to delay the works but the condominium decision to start the work early was within their rights. These circumstances were beyond our control and never in the 7 years that we have been renting the apartments has anything like this happened.<br /><br />As written in your review, the third and last day of your stay had some disruption. We apologies for that sincerely but at no point we were informed that the noise was disturbing to the extent of looking at other places to rent. We saw you a couple of times during your stay and saw how pleased you were with your holiday so if we knew you were disturbed so much as to look for another property we would have offered another accommodation of ours. Unfortunately &amp; it saddened us to only be aware of this issue from the review. However, we hope to be able to welcome you and your family again at one of our properties &amp; we hope that we are informed of any serious discomfort of our guests during their stay with us &amp; not after they leave.
From Hereford, United Kingdom

Duncan

★★★★★
From Hereford, United Kingdom · July 2012
Ocean View I, Cascais Coast
British readers will understand if I say this was a "Ronseal" apartment in that it did "exactly what it said on the tin". This apartment was spacious, well presented and impecably clean. The owners were a delight, speaking and writing perfect English. They assured us that we could contact them 24/7 should any need arise. We mentioned that a clothes airer and BBQ would enhance our stay and these two items suddenly appeared later the same day (and in the case of the BBQ, it arrived complete with charcoal). There was a "Welcome Pack" consisting of fruit, and wine...and a small but nice touch of detail was that even dishwasher tablets were provided. Plenty of bath towels were provided that could also be used at the large communal pool that was sparklingly clean. The well maintained area around the pool never felt crowded. You may find cheaper apartments, but here you are unlikely to be disappointed with owners who are rightly proud of the accomodation they are offering. Call it what you want: 10/10 or 5* we had a very, very happy week at Ocean View 1. Thanks!
From Jersey, United Kingdom

Andrew

★★★★★
From Jersey, United Kingdom · August 2011
Ocean View II, Cascais Coast
An ideal location close to reataurants and Cascais town centre which is easily walkable. The apartment is within a gated community and is ideal for families with small children. There is a superb pool for the sole use of guests. There is a n excellent bakery and supermarket within 30 seconds walk of the appartment if you dont fancy a drive into town. The fresh fish and meat is very good, although a little expensive . The owner met us at the apartment and couldnt do enough for us. The apartment itself has everything you could possibly need including internet access. We would definately come back.
From High Wycombe, United Kingdom

David

★★★★★
From High Wycombe, United Kingdom · August 2011
Ocean View I, Cascais Coast
Excellent apartment, superbly equipped and very comfortable. Furniture a little old fashioned for my taste and with a little investment the place could be spectacular inside. Cascais is expensive for hotels and rentals but I still feel the price was high as the apartment is not very large and it is also located a twenty five to thirty minute walk from Cascais city centre, although this inconvenience is mitigated as there are a number of restaurants very close to the apartment. The owner was very helpful and friendly. Overall this is a professionally kept property, with a fantastic sea view and I would recommend it to others.63
Turzain Ltd

Reply from Turzain Ltd

We are pleased that David &amp; his wife had a great stay at the flat &amp; recommend it highly. We hope to welcome them again in the future. With regards to our prices, we believe that it is important to note that the Ocean View I apartment is a large three bedroom apartment intended for 5 guests as advertised. And if only 2 people occupy the apartment as was the case, then definitely the price will appear expensive. We are certain that our prices are far more competitive than any other in the area considering everything that we offer.
From Ellon, United Kingdom

Allison

★★★★★
From Ellon, United Kingdom · August 2011
Ocean View I, Cascais Coast
We had a fantastic time in Cascais, the apartment is fabulous and has an amazing view of the Ocean and a great pool. There is everything you could need and a great welcome basket. The town has a regular bus service in a circular route and it was easy to catch the train to Lisbon from the town centre. The shop and bakery across the road saved a lot of holiday time. I would recommend the stay in Ocean View. Id be back in a flash if i could!!
From South Croydon, United Kingdom

Anthony

★★★★★
From South Croydon, United Kingdom · July 2011
Ocean View II, Cascais Coast
A very high quality apartment, spotlessly clean and well equipped with some nice touches including a welcome basket, toiletries, dishwasher tablets etc and plenty of towels/tea towels. The owner, Zain was very helpful and attentive throughout our stay, ensuring we had everything we needed. The view from the apartments very large balcony is magnificant and it is well situated for some excellent restaurants about 5 mins walk away. There is a well stocked supermarket and bakery just across the road and a good local bus service (flat fare 70c) to the town centre and railway station where you can get a train to Lisbon. Would also recommend a visit to Sintra, buses go from the bus station just behind the railway station. A most enjoyable holiday and highly recommended.
From Stockholm, Sweden

Björn

★★★★★
From Stockholm, Sweden · September 2010
Ocean View II, Cascais Coast
We have spent 10 days in September in this wonderful apartment in Cascais. The owner was exceptionally helpful and friendly, welcoming us at the arrival and supplying not only with all the necessary information but also with a magnificent food basket and small gifts. The apartment was extremely clean, modern and tastefully decorated (including lovely flowers compositions). The location is perfect, in a secure building, within a walking distance to the harbour and centre of Cascais, 20 m from well supplied supermarket and fantastic confectionary. It is very convenient, if you want to visit Lisboa and surrounding areas - no need to rent a car, really. The ocean view from the bedrooms and living room is terrific and we all enjoyed lovely sunshine (luckily for us, the weather was perfect all the time). We have visited a number of places in various countries so far, but this portuguese apartment in Cascais was voted by us the best. We would definitely recommend it to everybody seeking sunshine, comfort and convenient location.