Panglaovilla

1 property

32 reviews

Expert owner


Joined 2006

Panglaovilla

Owner from Manchester, Philippines

About

Manchester City Council Seasonal worker I only live in the U.K. for six months of the year the summer time the other i live in Panglao, Bohol, Philippines.

1 property


32 reviews

Family from Gent, Belgium

Wouter

Family from Gent, Belgium · July 2018
Perfect stay, nice place everything you need to keep you busy.
Panglaovilla

Reply from Panglaovilla

Thanks so much for being perfect guest and giving us a great review..

Family from Gressvik, Norway

Thomas

Family from Gressvik, Norway · March 2018
We stayed at the villa for one week and have no complaints. The property is genuinely well described in the add. Good location and good delivery food from the nearby La Familia restaurant. From someone who have stayed at more than hundred hotels and resorts worldwide, considering this is the Philippines, it is absolutely recommendable!

Family from La Brosse Montceaux, France

Philippe

Family from La Brosse Montceaux, France · August 2017
House is exactly like the webside description. We spent really very nice holidays, feeling "at home". Very comfortable. Big space outside and inside. All facilities. Good aircond, television and internet. Very good and smily local assistance from Jedi and Rizal. Not far from Alona beach and close to other beautifull beache at the end of the villa road. You can buy all fishes very fresh you want and marvelous tasty mango in the market ten minutes walking or restaurant "Familia" 5 minutes not expensive and good quality. We appreciated really the swimming pool and the barbecue. What should we have expected more ? Communication is very fast with Vincent, Very nice man. If you dive we recommend Bohol dive center.
Panglaovilla

Reply from Panglaovilla

Hello philippe thanks so much for being great guest at our property and for finding time to give an excellent review. . We woukd recommend you to any others renting out there property

Family from Foshan, China

hongchi

Family from Foshan, China · July 2017
The villa is very large, very beautiful, the facilities are very complete, very clean, the steward is very much in line with our needs. We are affected by the earthquake earthquake power supply is a bit unusual, then should not be affected. The only bit of a drawback is that the scrubbing water is a bit salty and may be close to the beach. Also suggested to find a housekeeper rent a few motorcycles, go out will be very convenient.
Panglaovilla

Reply from Panglaovilla

Hello Everybody .. There was a small issue with power supply but all it normal now ... The guest are very nice people. A non-stressful big group of 16 people. They are so nice people and deal with us so politely some of the inconvenience they experienced. They are easy to deal with that we don't feel difficult to assist and help their needs during their stay. The leader of the group, Hongchi Mo was also very great that he was able to manage the big group even if most of them cannot understand English. He always see to it that every instructions I gave to him will be relayed to everybody to avoid confusions. All of them are happy people and their smiles make us feel comfortable to work everytime we are in the villa, Thank you so much for being our wonderful guests and hope to see you all again guys!

Family from Cebu City, Philippines

Philippe

Family from Cebu City, Philippines · January 2017
Nice play for a family, not too far from Alona Beach entertainment area
Panglaovilla

Reply from Panglaovilla

Hello hope you come back soon. Thanks

Large Group from Lidingö, Sweden

Ann

Large Group from Lidingö, Sweden · December 2016
A wonderful villa and guest house in charming Panglao, not far from the more touristic Alona beach. We had a very pleasant week in Panglao Villa. The swimming pool was enjoyed mostly by the children, and we all had fun at the beach volley court. Jedi and Rizal were the best - they helped us with transport, laundry, and anything we needed. So nice and service minded! Even though we were a group of 12 it never felt crowded in the house. We mostly had lunch and dinner in restaurants, so the kitchen was mainly used for breakfast. We can really recommend the "La Familia" restaurant nearby opposite the church, where we had several dinners. Thank you Vincent, Rizal and Jedi! /Hermansson Family
Panglaovilla

Reply from Panglaovilla

Hello Ann thanks for also being good guest too .We hope to see you again . God bless

Family from Duisburg, Germany

Jan

Family from Duisburg, Germany · November 2016
Not counting our arrival and departure dates, we have been much too short (4days) in the Panglao Villa. We surely come back. The Location is perfect, the Villa it selves is just great, absolutely no complaints. The staff on standby very helpful and sweet (Rizal and Jeddy) and so fast on site when you need them, is just unbelievable. Me as a travel Agent of a big tour operator from Germany, and also as a private Person traveling around the world many times, rarely enjoyed a complete package with lots a positive surprises like the Panglao Villa. We have been 6 Adults and 3 Kids from Great Britain, Germany and our Family from Mindanaue, and all of us had a great time in Panglao Villa. Besides the Villa I never saw a clean Island like that in Philippines. The Major of Panglao, Bohol there is doing a great Job. Beaches, Streets and places are all serviced and cleaned all times, never saw any place like that in Asia bevor. Jan / Duisburg, Germany
Panglaovilla

Reply from Panglaovilla

Dear Jan thanks so so much for being great guest and treating our staff so nice and looking after our Property We really hope you come back now that our swimming pool finished . Thanks for taking time to give us a good review.

Friends from Shatin, Hong Kong , Hong Kong

Lai Yin

Friends from Shatin, Hong Kong , Hong Kong · June 2016
Dinning room Air conditoner not cool enough because the area is very big. And it is not safely , property without CCTV, and alarm system is alway shut out to avoid the alert by wild cat. Finally my friend money had stolen random from her pocket, thief not take all. And property manager seem not believe our words. I will not book again.
Panglaovilla

Reply from Panglaovilla

This review is 100% not fair on us here at Panglaovilla .First Panglaovilla is safe all rooms and the Villa has good locks and steel grill on all the windows plus a motion sensor alarm and a safe for valuables that the guest can put there with there own combination lock on it. About the air-con the guest never informed us about it and found that after they moved out that the air-con needed coolant top up only and only taken two hours to fix and is now very cool . We are now getting CCTV fitted in the property although we think it's not necessary plus we will give all guest the code for the alarm system so they operate themselves. PANGLAOVILLA IS A GREAT PLACE AND IN A SAFE VILLAGE.

Friends from Trondheim, Norway

VETLE ANDRE

Friends from Trondheim, Norway · March 2016
We were a group of friends staying for 5 nights. The owners were very helpful with every concern we had and helped us arrange activities on the island. We were picked up when we arrived on the island, and driven to the residence. The villa was beautiful, but the standard on the bathrooms were not that good. Overall it was a great stay, and we would like to recommend staying here for other people.
Panglaovilla

Reply from Panglaovilla

Thanks for your review since your stay we have updated all the Villas bedrooms . Next will be the guest apartment rooms . But all our budget right now is paying for our own the new swimming pool private and will be fully operational 1st December 2016 .

Friends from Johor, Malaysia

Jim

Friends from Johor, Malaysia · September 2015
Far from a luxury Villa!! We booked this for 6 adults and were impressed by the photos and reviews however our expectations were shattered upon arrival. We found a very basic house, in a remote area in a poor state of repair, cheap mattresses, old style noisy Window air conditioners in the bedrooms which were poorly fitted with large gaps in the walls so anything can crawl through. No bedding, just a bottom and top sheet on top of 4 inch heavily stained mattresses. Only one shared bathroom (not 5 or 8 as stated in the various websites) for what was 6 adults in three so called bedrooms located in the main house which consisted of, one double bed, in one room, two singles in another and a large single bed and bunk bed in the third room. (Whilst i have no objection revisiting my childhood occasionally i don't think Bunk Beds can be classed as suitable for adult couples). The only bathroom in the house was equipped with a electric shower which didn't fit the holder so you had to hold with one hand whilst showering with the other. Dirty kitchen cabinets ( the reason for this was apparently the previous occupants) So you don't clean between guests??? No basic provisions such as toiletries are provided. When we questioned the representative of the owner as to the standard of accommodation, level of facilities and cleanliness we were told that no-one else had complained and her attitude was "take it or leave it" and saw nothing wrong with the standard of the house. The owner was equally arrogant suggesting that "that's the way it is in the Philippines" However my wife is from the Philippines and we know differently having lived in South East Asia for many years. He suggested to her if we weren't happy we should leave immediately as he didn't need the hassle (this was 7pm on the second night)!!! He did refund us but this doesn't give them right to provide substandard accommodation and be arrogant in his response when we have raised legitimate concerns. We did move out the next day and paid a fortune because it was a last minute booking for 6 people. We didn't however let this dreadful experience spoil the rest of our holiday and thoroughly enjoyed the Island and it people.
Panglaovilla

Reply from Panglaovilla

Hello Jim and everybody that may read our first ever bad review? . First I would like to say that we work on a principle that guest are always correct and if your not happy with Panglaovilla you can have your money back. We do not kick people out and I am not arrogant or my staff if fact I have never spoken to Jim. Anyway there are something true in this review the shower head was lose and has now been replaced and is all ok. There is no air cons in windows in the Villa. after my inspection I did not find any making noise but just in-case I replaced with new units. About the four inch mattress although they are four inches they are of the highest standard and very firm healthy and comfortable to sleep on, there was a few very minor stains. We have now replaced all mattresses with 10 inches hotel style. All beds are now made up fully with blankets in the passed we only give blankets out to guest that request them as we have never had a low temperature that made guest need a blanket. There is no Gaps between the aircons and the wall I think there is a misunderstanding here, there is a frame going around the aircons and it may look like a gap but its not. The property is not in a bad state of repair. and we have a team of cleaners that clean everything between each booking. Yes the Villa has one Bathroom and a large wet shower room next to the gazeebo its was designed like this so if your returning from the beach with sand on you or you have guest using the pool table in the gazeebo you don't have to go in the Villa and can conveniently use the wet shower room which is also fed with rain water. The property is not a very basic house as you can see from the movie and pictures what you see is what your getting. The kitchen and all bedrooms have been refurbished just 7 months ago. The master bedroom has a kingsize double bed. The other bedroom has a two single beds that can be pushed together and a double mattress put on top turning it into a double bed. The third bedroom has a semi double bed plus a bunk bed which is very useful if you have children. We don't understand how this guest can complain about the bedrooms when we have describe them correctly and you can see them in the pictures. Panglaovilla is not in a remote area? its approximately 100 meters from your nearest neighbour surrounded by a forests of coconut trees. its on the edge of the Village Poblacion Panglao the capital of Panglao island. walking distance of almost everything you need. We really don't deserve a review like this its mostly not true and its really upset all of us here at Panglaovilla.