Stewart

1 property

11 reviews

Expert owner

Direct booking - no fees


Joined 2020

Stewart

Owner from Ayr, United Kingdom

1 property


11 reviews

Couple from Dudley , United Kingdom

Richard

Couple from Dudley , United Kingdom · October 2023
We really enjoyed our stay here, the apartment was clean and well equipped with everything we needed. The washing machine came in handy for washing towels mid week and the kitchen was equipped with everything we needed for cooking etc (had we wanted to!) The roof terrace is a sun trap all day and very private. We noticed a new parasol in the cupboard ready for use in the summer months. The air conditioning was coin operated and seemed very economical. The complex itself is brilliantly located for shops, bars and restaurants in the area and is well maintained. The pool is clean and kept locked at all times for use only by the residents. We felt safe in the complex and enjoyed our stay at the apartment, we would definitely return if we ever visit this resort again and would highly recommend it.

Couple from Cumnock, United Kingdom

Laura

Couple from Cumnock, United Kingdom · August 2023
Great apartment with everything that you need. Central to loads of bars and restaurants and good that it has aircon in both the living room and bedroom. Very cheap to use over our stay. Communication with owner and check in was great. Would definitely stay here again.

Couple from Tamworth , United Kingdom

Julie

Couple from Tamworth , United Kingdom · July 2023
Communication with owner was excellent as was the hand over of keys. Apartment very clean. Balcony faces the pool area but still very quiet. Rooftop terrace is lovely, sun all day. Parasol was broken so only partially shaded from intense sunshine. Comfortable beds . very economical air con unit. Only small criticism would be to de clutter apartment of ornaments /vases etc. Would definitely recommend ; hope to stay again in the future.

Couple from Kidsgrove, United Kingdom

Paul

Couple from Kidsgrove, United Kingdom · February 2023
Great apartment with everything you need in there. Including a great roof terrace for the sun bathing. Great location as close to all the bars etc on Mirador strip. Supermarket really close too. 10 mins walk to sea or to town centre. Have stayed in several apartments around the area but all been up the cardiac hill, this was loads easier for everything. Great communication from Stewart , and have already booked again for New Year.👍🏻

Couple from Worcestershire , United Kingdom

Jane

Couple from Worcestershire , United Kingdom · February 2023
We thoroughly enjoyed our stay at the apartment. It is very well equipped, with everything we needed during our stay. The local area has plenty of restaurants, bars, supermarket etc. It is also within strolling distance to the promenade and beach. We would definitely recommend this property.

Couple from Tipton, United Kingdom

Sue

Couple from Tipton, United Kingdom · January 2023
Ideally situated for our needs, not too many steps! No problems from the day we booked till the morning we came away. Lots of info from Stuart. Was met on time when we arrived. Enjoyed the roof terrace. Will definitely stay again

Couple from Lancashire, United Kingdom

Lorraine

Couple from Lancashire, United Kingdom · December 2022

Couple from Sheffield, United Kingdom

Beryl

Couple from Sheffield, United Kingdom · November 2022
Comfortable apartment, good location on mirador near bars and shopping. Plenty of storage in apartment, outdoor furniture could be upgraded. The bathroom needs some TLC, especially the walk in shower. The owner Stuart was available for any query you might have, always text or phone

Couple from Alicante , Spain

Linda

Couple from Alicante , Spain · February 2022
As we were not in the UK we were anxious about gaining access on arrival. Communication with the owner was very poor and eventually we were told on arrival, to go to the pool bar as they had been told to open the gates to the complex and we could get the keys from the key lock on the front door of the apartment. As expected when I asked at the bar no one knew what I was talking about!! Luckily for us a family were entering the complex and let us in. As we have stayed many times in this complex, in various apartments, we knew what to expect but we were very disappointed with the facilities. In the bathroom the water ran constantly in the wc, only 1 bulb worked on the mirror, shower had tape on it(not sure what this was doing), plugs in the bathroom and kitchen were unattached, freezer door had no handle on it. On the upstairs solarium it looked as though it hadn’t been cleaned for weeks. The mattresses on the sun beds were filthy covered in brown dust and one of the tables had disintegrated so much it had turned from blue to yellow/orange and when touched covered your hands. I have pictures if required. I understand that we could have called the owners friend to report the running water/ bulbs etc. but surely if the apartment is getting cleaned/checked before clients arrive these cleaners should know this and arrange to fix the problems. Overall the apartment needs updating especially the solarium furniture.
Stewart

Reply from Stewart

We always appreciate open and honest feeback and reviews, but I believe this is not one of them. When a guest is arriving I always post a set of keys out to them first class recorded delivery before arrival. You said it was not possible to send you keys to your address in Alicante! So we had to try and find another solution for you. Sorry to hear the person on shift hadn't been passed across the message about your arrival, but once in the complex you had access to the keyboard You were not happy before arrival because I could not arrange a transfer for you from the Airport in the North of the Island, or arrange transport for you. The sun terrace mattresses would not have "been covered in brown dust", it would have been sand from a Sand Storm from the Sahara Dessert, something the Canary Islands is common for. This is one of the reasons the roof terrace has a tap and hose, so it is easy to hose down after a Sand Storm. The contact number you had was not for "my friend", it was for the people who look after the apartment. If there was any issues while you were staying a simple call to the number would have had someone out very quickly. This would have maybe been better for you rather than waiting till after your stay. Any issues that get reported are always rectified very quickly.

Couple from Stonehaven, United Kingdom

Kathleen

Couple from Stonehaven, United Kingdom · October 2021
Following our booking being confirmed we were soon contacted by the owner who gave us full information about apartment. The accommodation was superb and in an ideal location and is very secure.The property has everything you need. We also had a late checkout which was great as our flight was early evening. Would definately recommend this apartment.
Stewart

Reply from Stewart

Thanks so much for your lovely review, hope to see you again soon.