We had to contact the housekeeper 3 times to ascertain entry. Previously we have always been met by the owner or representative. When I contacted the housekeeper for the third time I felt I was being a nuisance.
No instructions were left for appliances, where to take waste, etc
The apartment was very basic but clean
Remotes on TV did not work, assumed no English-language channels so did not bother
The cooker panel was loose and only 2 rings were working
There were no plugs for any of the sinks, or a washing up bowl
Fortunately the weather was good enough to sit on the balcony, which was the best feature of the apartment
We were not contacted throughout our 9-day stay so returned key to where we were left it on departing
Andrew and Jacky Nunn, Worksop, Nottinghamshire

We stayed 10 days and had a marvellous time. Apartment block was well managed, reception friendly and helpful. The only thing that stops me giving 5 stars in all categories was that we had to go to the Reception area to get Internet access. Having it in our apartment would have been the icing on the cake