The Palms Golf And Country Club, Golf Del Sur, 2 Bed Bungalow

This is the third time at this lovely property and the owner has been busy replacing the sunbeds and sofa, with an additional reclining chair. Also the TV was brilliant, there used to be only a few channels but now it was like being back home, loads.
My husband and I thoroughly enjoyed our stay at this accommodation. Hope to be back very soon.
Thank you.
Dee & Chris

Reply from Agent

Thank you for the 5 star review. I am so glad you enjoyed the improvements. We hope to welcome you back again soon.

Yes our stay at 95 The Palms was very restful and peaceful, the area is not new to us having being going to this area for 8 years. The bungalow is very spacious and tidy but it is let down by the double bed which is very low and the mattress needs to be replaced as this has seen better days ! It also needs a new set of sheets and mattress protector too. Also the in-house towels need replacing as they have seen better days and were yellow instead of white, overall good property.

Gorgeous apt in super location of the palms. Well laid out 2 bed. Very quiet in the evenings and mornings due to not being on road side. Apt not over looked and close to pools and bar without any noise! Loved our stay here and will definitely return 🤗☀️🏖

Reply from Agent

Thank you for the 5 star review. I am so glad you had a lovely time loved the location. We want our guests to have the best experience possible and will always keep the apartment to a high standard. We look forward to welcoming you back soon!

We have stayed at the palms for the past 4 years and this apartment is the best by far. Very clean when we arrived. Nice furnishings. Good contact with agent in tenerife when we struggled with the safe who helped promptly as well as allowing us to stay longer on the last day as we had a night flight.
Would highly recommend to any couples or families wanting to visit the palms.
Thanks.

We had a brilliant stay at the property in the The Plams. The property was a great size and was spotless, it had everything you needed. The only thing that was missing was Air Con.
The Palms is a great complex.

Reply from Agent

Thank you for the 5 star review. I am so glad you had a lovely time and felt that the apartment had everything you needed. We want our guests to have the best experience possible and will always keep the apartment to a high standard. Hope to see you again in the future.

This was our second time staying in this accommodation. On the whole we loved it. On the positive side it is ideally situated on the complex itself with a beautiful outlook overlooking the gardens. It is spacious and clean with all you need having two bathrooms and a fully fitted kitchen. My husband and I sleep separately due to his medical condition, so for me as a petite adult, I found the small bedroom to be enough for me as in comfort and space.
On the downside, I think the second bedroom is not suitable for a couple due to the cabin bed design. You would have no space after one had pulled out the bottom of the cabin bed. It would be suitable for two children, but adults like to sleep together. One of the settee's was ripped, and this had not been mended from the last time we went. Lastly, there was plaster patches on the walls, obviously a result of repairs, and to add to this, we had a power cut (just in our accommodation) which occurred at 12 o'clock at night and took everything off including the fridge freezer - everything had to be thrown away. The agency dealt with this very quickly and sent an electrician the next morning. He had to return two days later to fix a damp problem which had got into one of the sockets in the main bedroom.
Overall - we love the accommodation, and were aware of the above (apart from the power cut) that is why we returned.
We shall certainly return in future.

Reply from Agent

Thank you for the 4 star review.
There is a small tear in one of the sofas but this doesn't detract from its comfort at all. (I doubt anyone would go out and buy a new sofa because of it).
We have just commissioned some plastering and redecoration and this will be completed shorty. After this the bungalow will be looking in pristine condition!
The electrical problem could have happened to anyone / in any property. Some water got into the electrics and caused it to trip. As you rightly say this was attended too immediately. (And preventative measures taken so it won't happen again). Our staff will always react quickly to any maintenance issues as we want our customers to have the best possible stay. Sorry that you were inconvenienced over this.
For me the key thing is whether our guests want to return or not - I am so glad you will do so - and I think that shows just what a lovely property it is and what a great location it is in.
Thank you and look forward to seeing you again soon.