La Quinta 213 - 3 Bed Villa With Private Pool And Air Con

Was very nice villa apart from couple of things it stated there was hifi but there wasnt also tv didnt always work plus light in one of toilets didnt work only light was one above mirror plus stated 3 bathrooms only 2 plus if someone had shower had to wait for water to heat up again also could do with more sun loungers as well as there was only 2 for 5 people and one was bit broken .Other than that we had a brilliant time

Reply from Agent

Thank you for the 5 star review. The TV issue has now been resolved - we now have an excellent internet TV system with a new company who are providing a much better service than before.
The boiler at the villa is standard for a property this size and is enough for 6 people to spend a reasonable time in the shower. It's impossible to get a bigger boiler so if you all like your shower time then you would have encountered this problem wherever you stayed.

We have now replaced and bought new sun loungers. It's great to see that with the money we have spent over the last 2 months at the villa that our guests are seeing the benefit of it. We truly want our guests to have the best experience possible in the villa and everyone involved (including our maintenance company) will service our customers to ensure this happens.
Glad you had a brilliant time and hope to see you again in the future.

Second time in this villa, still love it but quality has slipped somewhat since 2010. Spacious rooms, nice location, lovely heated pool, lovely view, all as expected and great to see ginger the cat is still there and will make himself at home if you let him.

All the patio furniture is tatty and needs replacing, there is a musty smell in the villa especially bedrooms maybe because shutters are closed and no air for some time before we arrived. One kitchen cupboard full of mildew ridden dishes, but local agent Steve quick to replace and apologise. Also we had no TV or internet as it seems the provided had closed the account and the TC relies on broadband for everything except DVDs which you could still play. Best efforts by local agents Steve/Suzanne didn't fix, but we did agree compensation so am not complaining, after all we didn't come to watch TV really, but not getting email/media these days without finding a wi-fi hotspot was annoying as we had things to sort out. The pool cover needs its ropes fixing back on as its not easy to cover the pool without them. Finally, the gardener needs to do a better job as the piles of leaves everywhere was not ideal.

Reply from Agent

Thank you for the review. I am very sorry about the internet but this was an issue affecting the whole street so apart from alert the telecom company there was nothing else we could do. Unfortunately the matter was out of our hands. (This has now been resolved).
You did unfortunately have a very unusually bad week of weather - mainly it was very windy. So therefore it is very understandable that you would have leaves in the garden.
We have never had comments about the patio furniture before but will look at this for you.
We appreciate and respect your review but feel you are being particularly harsh. It is a lovely well kept villa that we hope many people will come to and enjoy in the future.

It's a great villa the only negative is a musty smell, but once you get the windows open the smell disappears. Good sized pool and good location to the airport.

Reply from Agent

Thank you very much for the review. I am really glad you enjoyed your stay. We had not rented the villa for a while as it was being upgraded. So you were the first people to use it for quite some time, hence the reason for the musty smell. Sorry about that. The villa is back on the rental market and is being used much more often now (both rentals and private use) so this won't be an issue in the future.
We believe the villa to be one of the nicest in the area and hope that the continual upgrades and additions leave all guests feeling extremely satisfied.
Thank you again - you would be very welcome to return!

Delayed in transit but Jim was waiting to let us in, sort us out and help find food at such a late hour, a real boon. The villa was as we expected, although the website photos could do with an update, new bedding, removal of slide, addition of wifi to cite a few. A little maintenance tlc also needed.

We chose pool heating and it meant we could use the pool all day if we wanted. The area is peaceful, with some reasonable restaurants within walking distance.

All in all a pleasant comfortable home from home that allowed us to have a welcome break

Perfect for the kids but not much space for the adults around the pool. We did however have 2 toddlers which meant the women did not really have time for relaxing. I know it is not law to have the pool fenced off but it would have been a big plus.

Caroline and Bill from Bonnie Scotland. The villa is simply furnished and homely with everything you would need. (Barring an important item - a safe ) - dont know why there isnt one. Jim and Eileen, the Caretakers, who stay just over the road, are extremely helpful. The big attraction for me was the villas own pool, worth paying extra to have it heated. Nice little garden around the villa, with night lights that come on, on approach. Situated on the golf course, the villa was so peaceful, very occasionally a golfers voice from over the wall could be heard. The other sounds were the quiet twitter of the birds and occasional bark from the dog next door, but it did not disturb us, just nice to know someone was there! Have to mention the two cats that appeared first morning, previous visitors having enjoyed them during their stay, according to the comments in the visitors book, however, as one of us was allergic, they were discouraged with a shoo and knew not to come back while we were there. There is a high netted fence on one side erected for the purpose of blocking a stray golf ball, however, an odd one did manage to land in the pool, but we didnt find it a problem. We are regular visitors to the area, love the scenery, the peacefulness and so we cannot fault it. Just beautiful, quiet, with lovely sea walks, great to stop at El Nautico for a coffee or a cool drink .(Excellent menu) Plenty places to dine, especially in San Blas. Particularly enjoy our visit to Marias Restaurant on Thursday evenings, next to (El Nautico) with the opportunity to dance to Will Applebys saxaphone music. If youre not a dancer it is nice background music while you eat. If it was possible we would add several more stars. Cant wait to go back.