Spain

Millennia Home

We arrived to find the pool out of use it has a leak and no one knows when the problem will be rectified. No one informed us of this prior to arrival. We agreed a move to another property but each one we picked suddenly became unavailable !! When we eventually moved we were literally dumped In an area we don't know and wondered if we would ever find out way back in a very built up residential area full of dogs and not what we would have picked at all. Needless to say the original apartment is some 20 minutes from Los Christianos. Finally on the day of departure we agreed to meet at 11.30 to return the keys by 12.05 and many unawares calls and texts we had to leave for the airport taking the keys as they were needed for the gates. Since our return I have returned the keys by recorded delivery but have now relieved a threatening message from the owner. 

AQUA LUXURY SUITE 5 Stars Resort With WIFI A/C and FREE PARKING

United Kingdom

Family from Birmingham, United Kingdom

Although we enjoyed our holiday in very nice modern apartment within the complex which was immaculate and tidy there were several points we would like to point out. The information in the advert was misleading as it is stated the location as being in Los Cristianos but is actually in Palm Mar approx. 3 miles away with no public transportation.  The overview detailed free transfer from and to airport which we confirmed with the owner but on arrival we had to call someone to come and meet us and thereafter pay our own taxi to complex both ways.  Also advertised free shuttle service to local attractions but not to be seen or information at apartment re this.  Swimming Pool closed as was access to roof terrace and sun loungers we still never found heated pools or gym.  Also advertised as a Penthouse and we were on the first floor! There was no information in apartment regarding complex or surrounding area and to compound the problem although the girl who met us was very nice spoke predominately in Spanish.

Millennia Home

No properties