Leonor

Its easy to get Taxi outside the property any time, even at early hours. Was charged by the property owners father USD40 to sent me to the airport at early hours. , He have to come from his home, near the airport to collect the key from me but the normal cost by taxi is USD5 only, buyers beware!!!  Otherwise its a good deal, not cheap.

Balcon de la Cuenca # 1280 Gated complex in the heart of old town

Ecuador

 From Loja, Ecuador

Thje property is a clean, comfortable rental in a nice old town location. What makes it exceptional is the family that owns it. They are the nicest, most friendly, helpful people you could possibly imagine! There was a minor problem with the property when we arrived, they all bent over backwards to make things right!  They alos picked us up at the airport, and showed us around the town., They made our time in Quito memorable!  It was a great value and a pleasant apartment for sure, but the owners made it special!

 From Neptune, USA

Overall the location was convenient and the guards at the apartment complex helpful. The apartment is a short walk to Quitos centre
however the return back can be daunting as it is a steep hill- still if you find yourself too tired you can always catch a cab- only a dollar!
Overall the place had all the amenities that one would need for an extended stay. 

Now the cons- upon checking in everything appeared to be fantastic- however after discovering that the floor had some sort of black soot on it- my kids socks were black ,not kidding here. Then the science experiment brewing in the coffee maker (read: we wanted to make coffee opened the coffee maker and there was mold and other gunk in the filter along with old coffee grinds- GROSS!) -we kinda were glad that we were only sleeping and showering there.  

Upon sharing this with the older couple upon check out the woman blamed it on her granddaughter staying there.....how is this
solving my issue with mold and crap in a coffee maker and soot on the floors?  I at the very least would have expected them to try to compensate-
however they still required the 35 dollar cleaning fee- which is ridiculous if you ask me.
So I can only vouch for the convenience of the place- and that it was equipped as described.

 From Pittsburgh, USA

Balcon de la Cuena is an excellent choice and a great value for Quito.  Located in an historic district neighborhood just a couple of blocks from the main plaza, staying here gives you a perfect blend of convenience and getting a true feel for the city.  The area and apartment felt very safe, and we enjoyed seeing the school children in the mornings and afternoons, and buying groceries at the small mercados on the street. The apartment is spacious and well-appointed and was very comfortable for 2 couples.  Two cell phones, a laptop and internet access were provided, a big plus.  Best of all is the personal service of the family that owns the apartment, who made us feel like family members, checked in on us, and provided invaluable tips about Quito and surrounding areas.  We would stay again at this apartment without hesitation.

 From Shipman, USA

I would recommend this with some cautions.  A friend rented this.  My first thought on entering the property was that it was really nice. 

However, the lack of hot water on 2 of the 3 nights we were there made this a lot less fun.  Also, there werent sufficient blankets so we were cold.  That said, if you make sure they turn on the hot water in advance (we didnt think to check) and remind them to give you enough blankets (again, we didnt think to check) you should be okay.  

The guards at this complex are really nice and helped us with everything.  The apartment itself has 4 bedrooms and 2 baths, and is big enough for a large group if necessary.

We spent a LOT of time dealing with the owners, trying to get the hot water working, etc.  We probably spent 6 hours over three days trying to contact them, then working with them to get things working correctly.  It was a pain, to say the least.

So I was a bit disappointed by the owners, who werent willing to take responsibility for any of these issues.  (Though, they did keep apologizing.)  That said, we wanted cheap, safe lodging and this fit the bill.  Also, even though I didnt get much sleep (given I was up until 1am because the maintenance guy was there), its not like I really had plans at that hour, anyhow....

Bottom line - you should be just fine, as long as you remember to ask about EVERYTHING.  For example, some of the charges quoted changed on me, too - prices which I had understood to be for the entire party ended up being per person.  (I thought I had clarified up front, but somehow there was a misunderstanding.)

The lodging itself is in a nice location.

 From San Mateo, USA

The Owner and her local relatives, go out of their way to make your stay pleasant and try their best to resolve any issues.  Nicely furnished and equipped apartment at a good price (negotiated).  If you want to stay near the historical "old town", then this makes a good choice.

 From Dallas, USA

The apartment had all the basic amenities needed while staying in Quito. The hosts were fabulous and most lovely to help with transportation, getting some groceries due to a late arrival, and most resourceful for knowing Quito and advising well on locations and safety. Their support and service were wonderful. The apartment is simple, but well located and had everything we needed to feel at home. The hot water was a bit challenging, but did work. The apartment is located on a hill, which is common for the old city. The hill is very managable, but one should be prepared to handle this with the high altitude. The apartment is recommended for those who have a budget and want the amenties of home while traveling in Quito !!

 From Mill Creek, Wa

Hilda was very helpful &amp; made us feel at home. The apartment was very spacious as described &amp; filled our needs very well.

Quito Vacation Rental El Batan

 From Cuenca

This was our first time in Ecuador. We loved colonial Quito where the apartment was located. We were greeted by the owners father whom showed us how to get in  ect .The apartment was in a great place to get around. It is on a hill but no problems and it was a beautiful view.We took a yellow cab to a park accros town and it was $5.00 it seems to be standard fare unless you get lucky and get a (yellow )cab driver who has a meter and then it is only $1.60.
The apartment had everything you would need,kitchen, microwave,refig, T.V. living room and full bathroom with laundry all on first floor. second floor had 3 bedrooms and full bath. It is updat ed and very clean.There were 2 couples staying here and this apartment was large enough to provide privacy and comfort
If Colonial Quito is of interest to you I recommend Balcon de la Cuenca

 From Plymoth

The apartment is charming in every way. The beds are extremely comfortable.  The second floor location make the balcony a perfect spot to enjoy your morning coffee while watching Ecuadorians walking down the cobblestone street.  The location is within walking distance to town and the people along the way were all very friendly. 
        What really makes this apartment memorable is the the folks who run it.  Youre treated not as a paying customer but as a guest of the family.  They gave us a cell phone with preset numbers to reach them if we had difficulties during our stay and stressed that offer was not limited to apartment functions.  
         We took full advantage of the additional services offered.  We were meet at the airport at 1:30 am( 2 hours late) and brought to the airport at 4:00am.  I highly recommend hiring the translator/tourguide  if youre not Spanish speaking.  Having a bi-lingual person with a strong knowledge of the ways and customs was a huge asset to a wonderful vacation !!!

Leonor

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