Rentalsystems property owners and agents
Clickstay endeavours to provide tools for you to find detailed information about the property and its owner. We recommend that you always read the information provided on the property page carefully before making a booking. If you are unsure about anything regarding the property or the owners legitimacy, we suggest checking the below on the property page. Here are some tips to ensuring you have chosen a reliable property and owner;
Paying through us and communication within our system
All payments and communications with the owner should be made through your Clickstay account for safety and security. Clickstay uses Sagepay to ensure secure money transactions.
We also provide a safe platform for you to converse directly with the owner. We store all messaging history made through Clickstay so that you can easily access past conversations.
By booking through Clickstay, you also gain access to our dedicated customer services team who are on-hand to help you before, during and after a booking.
If an Owner asks you to pay for a booking outside of Clickstay please contact us immediately. Payments outside of the Clickstay system are not necessarily secure, so we do not recommend it. We do not take any responsibility for any payments made outside of Clickstay.