Overall we had a great holiday at this villa. The booking process was easy and the owner, Lynn, was very prompt and helpful with responses to my many questions before we travelled. The key handover process with Heidi was also very good - she was waiting for us when we arrived and she turned up promptly at the agreed time when it was time for us to leave - she was also very pleasant and helpful. We also used Keith's taxis (booked via Heidi), which we would highly recommend.
The villa itself is very pleasant and well equipped. The kitchen area had everything we needed and was larger than expected. The open plan living and dining area was also spacious. The aircon in the main living area and all 3 bedrooms was excellent! All 3 bedrooms are doubles but the downstairs one isn't very spacious at all - the wardrobe had plenty of hangers but was much smaller than the upstairs ones, and drawer and shelf / worktop space was very limited (only one small chest of drawers). We made do with a small case acting as a table in a corner of the room, but it would be helpful to have some corner shelving in this room. I wouldn't recommend the downstairs bedroom for adults who don't 'travel light'. Both bathrooms were well equipped and had good storage space, but the upstairs shower didn't seem to be as powerful as the one downstairs. The outdoor area, as many reviewers have pointed out, is excellent. The table and chairs are a good size and quality, and the pool was great. It was nice to relax on the sun loungers while the kids played in the pool. The BBQ area was nice and the shaded seating area was breezy and cool. The communal pool was also very good, and only a few steps away when we fancied a longer swim! The cleanliness was OK but some aspects could be improved, such as dust/fluff on the ledge where the tile skirting ends.
We would agree with the previous reviewer that there were quite a lot of children at other villas around us when we were there, but it was school holiday season. It also suited us as we had children in our party too, and it added to the holiday atmosphere.
In terms of the amenities on El Raso, we ate at the Patagonia Steak House, The Med, Stan and Ollie's, Rayz Bar (breakfast only) and AJs (breakfast only). All meals were good quality and great value. We also regularly used the mini-market, which had a small selection of most items you might need. We thought that some areas of the commercial centre at El Raso looked quite run down though.
All in all, we would recommend this villa for a relaxing holiday.